If you’ve been working in insurance for any amount of time, you know the struggles. How does our process help your insurance agency? Next, you choose your Cover Desk team members.Together with the Cover Desk team, you then conduct virtual interviews with your selected candidates.Cover Desk matches you with potential virtual assistant professionals.With Cover Desk, the process is simple and straightforward. See our Interpreters and language support page for more information, including BSL.You need administrative help and want your budget to stretch as far as possible. If you were cited by a defence lawyer, approach the contact point in the documents they have sent you. Inform VIA or the COPFS Enquiry Point or use the letter we sent with your citation to tell us that you need an interpreter and your specific language and dialect. If you are a witness for the prosecution (your citation came from COPFS), it will be our responsibility to arrange the interpreter. You can have an interpreter with you in court if English is not your first language. You can find out what facilities a specific court building will have on the Scottish Courts and Tribunal Service website. Some courts also have a loop system for people with hearing difficulties. Most court buildings are wheelchair-accessible. We will then make arrangements with SCTS (the courts service), who are responsible for accessibility in court buildings. Please let us know your access needs in advance. Keep your receipts so you can claim back the taxi fare. Let us know before your court date if you need a taxi. If you are disabled or elderly and restricted in your movements, the Procurator Fiscal can pay for a taxi to and from court. If you have accessibility needs Transport for witnesses Victim support organisations may be able to offer you help and advice about coming to court.įind out more about victim support organisations. Closing the court to members of the publicįind out more about these special measures and who you can talk to about them.Other special measures can be used if the Court decides that they are appropriate: having a support person present when giving evidence.giving evidence using a television link from a remote location.Vulnerable witnesses are entitled to give evidence with the benefit of one or more of the following special measures: the witness is at risk as a result of giving evidence.the witness is frightened or distressed about giving evidence.Other witnesses may be considered vulnerable if the court is satisfied that one of the following applies: View information for expert/ skilled witnesses.Ī ‘deemed vulnerable’ witness is someone who is entitled to extra support (special measures) when giving evidence in court due to their circumstances or the nature of their evidence. #Criminal case cover desk updateThis might be because the accused has plead guilty or because other witnesses are absent.Ī court officer will update you on the progress of your case and let you know when you can go. #Criminal case cover desk trialSometimes a trial may not go ahead on the day you attend court. See our Vulnerable witnesses section below. In some cases, the court can put in place special measures to support witnesses. We know that you may be concerned about giving evidence or seeing the accused at court. You may stay and listen to the rest of the case. Witnesses must tell the truth at all times.Īfter giving evidence, you should not return to the witness room or discuss your evidence with anyone else involved in the case. say if you do not understand the question or do not know the answer.Occasionally, the accused can ask questions. In a criminal trial, the lawyers prosecuting and defending the accused may ask you questions. You will be asked to repeat an oath or promise to tell the truth. They will show you to the witness box in the courtroom. If you are a witness a court official will call your name when it is your turn to give evidence.
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